Do you have any expertise with staff development, technical support, digital learning, or IT training? An excellent position as an IT Training Officer is being offered by Birmingham City University in Birmingham, England, where you can use your technical expertise and interpersonal abilities to assist staff and students in developing greater technological confidence.
The job is full-time, permanent, and pays between £32,006 and £35,331 annually. Professionals seeking a combination of meaningful work, career advancement, and workplace flexibility will find this position appealing because it is located in the Joseph Priestley Building and offers a hybrid working arrangement.
Details of IT Training Officer Job:
- Job Title: Visa Sponsorship IT Training Officer Jobs in Birmingham 2026
- Employer: Birmingham City University
- Location: Birmingham, England, United Kingdom
- Workplace: Joseph Priestley Building
- Working Arrangement: Hybrid
- Employment Type: Permanent
- Job Type: Full-time
- Salary: £32,006 to £35,331 per annum
- Reference: I126009
The official vacancy confirms these core employment details.
Job Overview:
The IT Training Officer will join Birmingham City University’s IT Training Team and help deliver effective technology training across the University.
This is a people-focused IT position. Rather than simply providing technical information, you will help staff, students, and other users understand systems and processes in a clear and practical way. You will create learning resources, deliver training sessions, support digital learning, assess training needs, and help users get the most from important University systems.
You will develop specialist knowledge of student systems such as SITS, Timetabling, Placements, and Apprenticeships. You will then turn that knowledge into useful training through online learning, virtual classrooms, presentations, self-assessment, peer learning, simulations, and other suitable methods.
The role also provides an opportunity to contribute to IT projects, particularly when new or improved systems are introduced. Your training plans and learning resources will help ensure that users are prepared for changes and can confidently use new technology.
About Birmingham City University:
Birmingham City University is a sizable and multicultural university in Birmingham that serves students from many nations and cultures.
Education, research, inclusivity, professional growth, and community impact are all highly valued at the university. Because of its varied workplace, employees collaborate with others with a range of backgrounds, learning styles, technical skills, and expectations.
This makes the workplace engaging and fulfilling for an IT training officer. You will have the chance to assist individuals at various learning stages and contribute to the simplification of technology.
What Does an IT Training Officer Do?
An IT training officer helps people learn how to effectively use digital systems, software, processes, and technology.
Key responsibilities at Birmingham City University include comprehending business and student procedures and creating training that meets the needs of diverse users. You may lead training sessions, develop online resources, answer questions, evaluate learning goals, and work on technology projects.
For an IT training officer to succeed, technical expertise is insufficient. You should also be comfortable speaking to a variety of audiences, listening to users, breaking down difficult concepts into understandable language, and adapting your approach when someone needs more help.
Responsibilities for IT Training Officer Jobs in Birmingham:
As an IT Training Officer, your main responsibilities will include:
- offering IT, systems, and digital skills training to employees and students.
- selecting training methods and materials appropriate for different audiences.
- creating training courses for new and improved university systems.
- developing, assessing, and updating online learning materials.
- creating e-learning resources and supporting documentation.
- doing a training needs analysis.
- collecting feedback and evaluating the instruction’s effectiveness.
- improving training content in response to feedback from students and changing requirements.
- arranging and carrying out training to support IT projects.
- maintaining precise documentation of staff training.
- responding to questions via the IT Service Desk from employees and students.
- providing helpful technical guidance and clear directions.
- following the correct ITIL protocols for addressing problems, incidents, and changes.
- delivering lectures and training sessions to different groups.
- organizing your work and deftly managing competing priorities.
Skills and Qualifications Required:
Candidates should possess a relevant professional qualification or a bachelor’s degree or its equivalent.
It is crucial to have prior experience in teaching, instructing, training, learning and development, or a comparable setting. Additionally, you should have experience generating digital or eLearning tools as well as producing and delivering educational content.
The university is seeking someone with great information-gathering abilities, a solid understanding of training methods and tools, and the capacity to effectively communicate with a variety of audiences.
You should be able to give polished presentations and feel comfortable utilizing Adobe Creative Cloud and Microsoft Office.
Because the position entails managing training activities, resources, projects, and user support duties, strong organizational and time management abilities are also crucial.
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Desirable Experience:
Although not stated as necessary, the following experience would be helpful:
- experience instructing students in a university or other higher education setting.
- experience working for a complicated company.
- familiarity with other business-critical systems or student systems.
- familiarity with ITIL procedures.
- experience working in an IT service setting.
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Benefits of IT Training Officer Job:
- Competitive Annual Salary: For an IT training expert working in a university setting, earn between £32,006 and £35,331 annually.
- Hybrid Working Opportunity: Take advantage of a flexible hybrid working arrangement that can facilitate a better balance between personal obligations, professional duties, and targeted training activities.
- job Development Potential: To improve your long-term job chances, gain useful expertise in IT training, digital learning, student systems, eLearning development, presentations, and technological projects.
- Meaningful Educational Impact: By making complicated IT systems, procedures, and technologies simpler to comprehend and utilize efficiently, you can assist university employees and students in gaining digital confidence.
- Professional IT Experience: While working with seasoned experts, get hands-on experience with key university systems, IT service environments, training technologies, and ITIL processes.
- Collaboration, staff well-being, professional development, and positive contributions to students are all highly appreciated in this diverse and inclusive higher education community.
Why Consider This IT Training Officer Job?
This position could suit someone who enjoys both technology and working with people.
Some IT professionals prefer working entirely behind the scenes, while others enjoy explaining systems, helping users solve problems, and seeing people gain confidence. This role brings those two areas together.
You could be helping a staff member understand a new University system, developing an online learning resource, delivering a virtual training session, or supporting a major technology project. Each activity contributes to making technology more accessible and useful across the University.
For someone who enjoys learning new systems and sharing knowledge with others, the position offers a chance to build a career around skills that remain valuable across education, business, technology, and professional services.
Career Development and Working Environment:
Birmingham City University promotes professional development and aims to provide a supportive working environment for its employees.
The University highlights benefits including work-life balance, hybrid working where appropriate, career development opportunities, competitive pay, pension arrangements, wellbeing support, and an inclusive workplace.
For an IT Training Officer, the university environment can also provide exposure to different technologies, departments, user groups, and IT projects. This can help develop both technical and professional skills over time.
Visa Sponsorship for International Applicants:
The original vacancy states that the position may be eligible for sponsorship under the UK Skilled Worker visa route, subject to the applicable requirements.
Applicants who require sponsorship should carefully check their eligibility and the current UK immigration rules before applying. Sponsorship should not be assumed simply because a vacancy mentions possible eligibility.
International candidates should also ensure that their qualifications, professional experience, salary requirements, and the specific occupation meet the relevant requirements at the time of application.
Application Advice:
A strong application should focus on evidence rather than simply listing skills.
If you have delivered training, explain what you trained people on, who your learners were, and how you measured or improved the results.
If you have created eLearning resources, describe the tools you used and how the resources helped users understand a system or process.
If you have worked with IT Service Desk teams, ITIL processes, student systems, business applications, or technology projects, explain your specific contribution.
Candidates should also demonstrate their ability to communicate with different audiences. Examples of presentations, workshops, virtual training, user support, or learning materials can help show that you have the practical experience required for the role.
Use of AI When Applying:
Birmingham City University states that applicants may use AI tools to support preparation of their applications. However, information submitted should be accurate, authentic, and based on the applicant’s own experience.
Applicants should avoid submitting generic AI-generated responses. Instead, use your own examples and explain clearly how your experience meets the requirements of the IT Training Officer position.
Equality, Diversity and Inclusion:
Birmingham City University is committed to equality, diversity, and inclusion and aims to create an environment where staff and students can contribute and reach their potential.
The University also states its commitment to maintaining an inclusive recruitment process and continually reviewing its policies and practices.
Disability Confident Employer
Birmingham City University is a Disability Confident Committed Employer.
The University states that disabled applicants who meet the essential criteria for the role will be guaranteed an interview. Candidates can therefore apply with confidence that the stated recruitment commitment will be considered as part of the process.
Important Application Deadline:
The application deadline is 23:59 BST on Friday, 4 September 2026. The University also reserves the right to close the vacancy early if it receives a high volume of applications.
If you are interested in the position, applying early is therefore advisable. The official vacancy lists 30 September 2026 as the scheduled interview date.
Apply: https://www.bcu.ac.uk/student-info/student-support/careers
Conclusion:
The IT Training Officer job at Birmingham City University is a strong opportunity for a professional who enjoys technology but also wants their work to have a direct impact on people.
The role combines IT systems, digital learning, training, communication, user support, and project involvement. You will not simply be expected to know how technology works; you will help others understand it, use it confidently, and adapt when systems change.
With a salary of £32,006 to £35,331 per year, permanent full-time employment, and hybrid working, this Birmingham-based position could be particularly appealing to candidates with experience in IT training, eLearning, technical support, learning and development, or higher education technology.
What responsibilities come with this Birmingham training position?
The role involves delivering IT training, creating digital learning resources, conducting training needs analysis, supporting university systems, answering user queries, maintaining training records, and contributing training plans to IT projects involving new or enhanced systems.
Can international applicants apply for this Birmingham IT role?
International applicants can apply, provided they meet the vacancy requirements and relevant UK immigration rules. The employer states sponsorship may be possible under the Skilled Worker route, but candidates should independently verify their eligibility before submitting applications.
What experience helps candidates secure this IT training job?
Experience supporting teaching, instruction, training, eLearning, digital learning, presentations, or technical support can strengthen applications. Familiarity with higher education, student systems, business-critical technology, ITIL practices, or IT service environments is also desirable.
